Charles Schwab case study
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Charles Schwab 4Q Earnings Come in Line with Estimates, Cuts 8% of Spending While New Broker Accounts Dip 1%; Estee Lauder Cuts 2Q Profit Goals, Blames Holiday Season and Retailer Weakness; Intel 4Q Profit Declines 90%, May See Rebound After 1Q 2009; Shar
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Commercial for Charles Schwab discount brokerage, featuring the man himself at the end - 1986
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See, the only reason I chose Schwab in the first place is because it’s supposedly reliable. But everyone seems to be just fine with scottrade or what not….what’s ur opinion?
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Here is customer service email regarding Charles Schwab trading platform which is defective
be sure to double check your records to make sure what is in you acct matches your paper records..This is also a good lesson why you should keep paper notes of what you are doing so that you do not have to rely on questionable data feeds from defective databases
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Important information about a reporting error in your Schwab account. We’re correcting the reporting error, and appreciate your patience. We strive to meet the highest standards of accuracy in account transactions, and we apologize for any inconvenience this error may cause. What this means for your account. Please note that no funds related to the duplicate trade(s) actually moved into or out of your account. However, if you view your account online, your account balance, position and transaction data will appear incorrect until the reporting error is corrected. If you haven’t already, you’ll receive a confirmation for the original trade(s) placed on January 28, 2009. You’ll also receive a confirmation for the erroneously reported duplicate trade(s), and a cancellation confirmation once it’s been corrected. You can also view the confirmations online in your account history. Your next steps. There’s no need for you to take any action at this time regarding the erroneously reported trade(s) or your account balance. If you have any questions or encounter any difficulties with your account, please call us at 1-800-435-4000. If you work with a Financial Consultant, you can also call him or her directly. If you are calling from outside the United States, please call +1-415-667-8400. Again, we apologize for any inconvenience, and look forward to serving you in the future. Sincerely, Brian McDonald Vice President, Charles Schwab |
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Yesterday Jan 28 2009,Charles Schwab had a problem with it’s trading platform.This caused trades to be duplicated.The customer service representatives said the problem would be corrected by 9:30 am est thursday but this was not done.In addition, because of the eroneous trade acct balances are inacurate.This can cause big problems including margin calls as these “phantom trades” are incorporated into acct buying power balances.Be sure to call Charles Schwab today and demand they cover any losses that result.and keep good records of any losses to document it.Charles Schwab has had many problems with it’s antique trading platform and has not fixed these issues..so customers should not stand for excuses.I have complained for 8 yrs about various defects in their trading platform “street smart pro” which is neither smart nor pro.Just a heads up to check your accounting from wed. and do not rely on Charles Schwab…
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Thanks for any answers
ya i’ve read about that possible merger, but its still up in the air it seems, td is more geared to low rates on commissions and e-trade is focused on expanding more than just it’s brokerage business. However, td has been thinking of expanding it’s operations from just low commissions as well. it would be interesting to see if that merger does go through, it would surpass charles schwab in terms of market share.
anyhow yes on to my question hehe,…so it seems both fidelity and td-ameritrade both allow outgoing and incoming electronic transfers.
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